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From241US$ /night
Check-in
24Mar2026Select date
Check-out
25Mar2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Resort

Prolongacion 5Ta. Avenida, Mz 20, Lote 006, Playa del Carmen, Mexico, 77710
-
Close to the beach
Great
8.2
7.7
/10

Accommodations

Princess Family Club Riviera features 144 spacious family rooms, with options for two double beds or a king-size and a bunk bed. Forty of these rooms provide direct pool access, perfect for families who want easy swimming enjoyment. Each room is equipped with satellite TV, air conditioning, and child amenities like special gifts and a bottle warmer upon request.

Location

The hotel is strategically located close to Playa del Carmen, offering easy access to the beach and local attractions. Guests can explore the nearby archaeological site of Tulum and vibrant activities around Cancun. This privileged location allows families to experience both relaxation and adventure.

Dining

Dining options include access to seven à la carte restaurants and exclusive buffets designed for families. The Pirate Buffet Restaurant offers themed dinners and special children's shows, providing an entertaining dining atmosphere. Guests can also enjoy the exclusive ice cream parlour, offering a variety of refreshing treats.

Entertainment

Princess Family Club Riviera offers a diverse entertainment program tailored for all ages. The Kids Club features activities throughout the week for children four to twelve years old, while the Teens Club caters to those aged thirteen to seventeen. Evening shows include performances and themed parties, ensuring fun for the whole family.

Water Park & Activities

The hotel boasts an exclusive water park area for Family Club guests, combining fun with safety features for children. Non-motorized water sports such as kayaking, snorkelling, and paddle boarding are included. This resort offers an extensive list of daily activities like beach yoga, archery, and foam parties.

Highlights

Location: close to Playa del Carmen, offering access to beach and local attractions

Rooms: 144 family rooms with direct pool access

Dining: Pirate Buffet Restaurant with themed dinners for families

Entertainment: exclusive Kids Club and Teens' Club with diverse activities

Water Park: exclusive open-air space for Family Club guests

“This property excels as a family-centric resort; the dedicated Family Club, complete with its own water park and dining, ensures children are thoroughly entertained. Spacious rooms accommodate families comfortably, while parents appreciate the comprehensive activity programs and convenient beach access. I find it's a standout choice for those seeking a stress-free, all-inclusive vacation focused on family fun.”
Hotel logo
James DavidEditor-in-Chief at Toresort
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Select your room type

Princess Family Club Riviera offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Family Club Room Pool Access
2 persons
595 sq. feet 
3 Single beds
Shower
Coffee machine
Family Club Room
2 persons
595 sq. feet 
3 Single beds
Shower
Coffee machine
Family Club Pool Access
2 persons
595 sq. feet 
1 King-size bed
Shower
Coffee machine

Price and Room Availability Calendar

Check availability and prices for your dates now!

Facilities

Princess Family Club Riviera offers amenities for your comfortable stay and unforgettable experiences
Facilities: Great
8.1/10Review score

General

  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • No pets allowed
  • 24-hour security
  • Luggage storage
  • Lift
  • ATM/Cash machine
  • Barber shop
  • Fire extinguishers

Sports & Fitness

  • Fitness centre
  • Water sports
  • Tennis court
  • Billiard tables
  • Darts
  • Table tennis

Guest Parking

  • Dryer

Services

  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Shops/Commercial services

Dining

  • Restaurant
  • Snack bar
  • Bar/ Lounge area

Business

  • Meeting/ Banquet facilities

Children

  • Cots
  • Babysitting/Child services
  • Baby pushchair
  • Children's play area
  • Kids club
  • Game room

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Night club
  • Entertainment
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Turkish bath
  • Massage

Room features

  • Air conditioning
  • Mini-bar
  • Terrace
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Dryer

Media

  • AM/FM alarm clock
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Dining Onsite

At Princess Family Club Riviera, dining options delight the senses with diverse international flavors. Families can enjoy vibrant atmospheres and unique culinary experiences, ranging from lively buffets to relaxed lounges, ensuring every meal is a celebration.
Princess Family Club Riviera Playa del Carmen Restaurant photo The photo shows the interior of a retro-themed diner. The walls are a mix of white and dark brown panels, with large posters advertising ice cream and other treats. 

The floor is a bold black and white checkered pattern. The seating consists of roun

Exclusive Buffet

International
Ambiance
A welcoming buffet atmosphere designed for family dining, featuring abundant seating for a comfortable experience.
Key Offerings
A dedicated chef prepares a myriad of dishes to satisfy diverse palates, making it a great choice for all ages to enjoy together.
Reservation
Not needed.
Open for breakfast, lunch, and dinner.

Pirate Buffet

Family-style dining
Ambiance
A fun and colorful setting that captures the adventurous spirit of family dining experiences, perfect for engaging children.
Key Offerings
A dedicated chef crafts a wide array of enticing dishes, catering specifically to family favorites.
Reservation
Not needed.
Hours vary.

Fantasy Bar

Casual bar snacks and beverages
Ambiance
The liveliest spot on-site, where guests can partake in daily fun activities led by enthusiastic animators.
Key Offerings
Enjoy refreshing drinks and light bites while participating in engaging entertainment, perfect for the whole family.
Reservation
Not needed.
Hours vary.

Sunset Lobby Bar

Cocktails and snacks
Ambiance
Nestled in the lobby of the Grand Sunset Hotel, offering a chic yet relaxing environment for pre-dinner cocktails or evening wind-downs.
Key Offerings
An extensive selection of beverages and a comfortable lounge area for enjoying drinks at sunset.
Reservation
Not needed.
Hours vary.

Princess Family Club Riviera Location

Prolongacion 5Ta. Avenida, Mz 20, Lote 006, Playa del Carmen, Mexico, 77710
Map view
Prolongacion 5Ta. Avenida, Mz 20, Lote 006, Playa del Carmen, Mexico, 77710
Nearby
Punta Bete
3900 ft
Restaurants
Koh Thai
4900 ft
Predio El Limonar fraccion 2
Explore Playa del Carmen
Local Highlights near Princess Family Club Riviera
Top Attractions
Activities
Dining
Entertainment
Punta Bete
10 minutes' walk
A serene beach known for its tranquil waters, perfect for swimming and sunbathing away from the crowds.
El Camaleon Golf Course
20 minutes' walk
An award-winning golf course featuring stunning landscapes designed by Greg Norman, offering unique play experiences.
Playa
Playa
18 minutes' walk
A beautiful beach renowned for its soft sand and vibrant atmosphere, ideal for family fun and relaxation.
Xavage Park by Xcaret
Xavage Park by Xcaret
50 minutes' drive
An adventure park with thrilling water activities and obstacle courses, perfect for adrenaline enthusiasts.
Yoga Classes at Playa
18 minutes' walk
Relaxing yoga sessions available on the beach, focusing on mindfulness and well-being amidst nature.
Koh Thai
Koh Thai
18 minutes' walk
Authentic Thai cuisine in a cozy setting, featuring signature dishes like Pad Thai and Tom Yum soup.
La 5ta Hacienda
La 5ta Hacienda
55 minutes' drive
A charming Mexican restaurant known for its traditional dishes and vibrant atmosphere, making it a favorite local spot.
28 de Julio Square
40 minutes' walk
A central square hosting various cultural events, markets, and live music, ideal for family outings.
Jazz Night at La Galeria de Playa
60 minutes' drive
A vibrant venue with weekly live jazz performances, offering a relaxed ambiance for music lovers.
Getting around
City Centre
Playa del Carmen10 min  ·  3.9 mi
Airports
Playa Del Carmen, Quintana Roo (PCM)15 min  ·  6.0 mi
Cozumel International Airport (CZM)62 min  ·  25.4 mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
The hotel Princess Family Club Riviera provides visitors with a free full breakfast. 
Pets
Pets are not allowed.
Languages
Spanish
Number of rooms:
144
Former name
Family Club at Grand Riviera Princess

Reviews and Ratings

Feedback about Princess Family Club Riviera from previous guests about their experience
Review score
Based on 263 verified reviews
7.6/10
Very good
68%
Recommend
Breakfast
8.4/10
Cleanliness
8.6/10
Comfort
8.4/10
Facilities
8.1/10
Free Wi-Fi
5.8/10
Location
8.3/10
Paid Wi-Fi
8.3/10
Staff
8.1/10
Value for money
8.0/10
Pros
Kids' water pool
Spacious family room
Kids' club
Private beach
Daily activities
Cons
Renovation areas
Crowded areas
Guest reviews
based on 208 reviews
8.2/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
Questions of the users
About Princess Family Club Riviera
Is there a room option with direct pool access from the balcony available for booking?
22 December 2024
The Family Club Room Swimout provides direct access to a pool from your room's balcony.
For a family of five, is it necessary to reserve two separate rooms?
5 November 2024
Yes, the maximum occupancy for a room is five guests, so two rooms would be required for a family of five.
As a guest of the Family Club, can I dine at any of the 12 restaurants in the Princess complex?
15 April 2024
Yes, guests have access to all restaurants across the Princess complex, not just those in the Family Club area.
Are meals and beverages like sodas and beer included in the all-inclusive package?
10 January 2025
Yes, the all-inclusive package covers food and drinks 24 hours a day, including various soft drinks and alcohol.
What sets the Family Club apart from the family pool access rooms available at Grand Riviera?
18 March 2024
The Family Club is an exclusive area for families, offering specific amenities and access to the Grand Riviera Princess.
What's the recommended method to reach the hotel from the nearby airport?
30 May 2024
Transportation can be arranged through Best Day Travel for convenience upon arrival at the airport.
Is airport transportation available for guests arriving at Cancun airport?
2 August 2024
Airport transfers are not provided directly; it is recommended to book with companies like Best Day Travel or Nexus Tours.
Will I have access to amenities at Grand Sunset and Grand Riviera during my stay?
25 June 2025
Yes, guests staying at the Family Club can utilize the amenities at both the Grand Sunset and Grand Riviera hotels.
Are adjoining rooms available for families wanting to stay close together?
19 February 2025
Yes, adjoining rooms can be requested subject to availability during the booking process.
Is the hotel equipped with air conditioning in the rooms for comfort?
27 July 2024
Yes, all rooms are equipped with air conditioning to ensure a comfortable stay.
Can families enjoy plant-based and vegan dining options at the hotel?
13 March 2024
Yes, there are plant-based and vegan options available for guests at the hotel restaurants.
Does the property provide direct beach access for guests?
28 October 2024
Yes, the hotel features direct access to the beach for guests to enjoy the beautiful coastline.
If I'm paying at the property, can I use an American Express card?
8 September 2024
Yes, American Express is accepted at the hotel for reservations or payments made on-site.
What is the total number of restaurants offered within the all-inclusive package?
21 December 2024
Guests can choose from 2 buffet options and 7 à la carte restaurants as part of the all-inclusive experience.
As a benefit of booking with MyPrincess, what exclusive perks will guests receive?
14 November 2024
Guests booking with MyPrincess enjoy benefits such as a welcome cocktail, fruit platter, and a day at the Chill Out Beach Club.

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